Roc Cellular, located on W Henrietta Rd in Rochester, NY, stands out as a reliable and customer-focused cell phone store that serves the community with a comprehensive range of telecommunications products and services. Boasting a solid rating of 4.4 from 57 reviews, this locally-owned business has earned a reputation for quality, affordability, and excellent customer care.
Customers consistently praise Roc Cellular for its knowledgeable staff and outstanding service. Many reviews highlight the attentive and friendly demeanor of the team, particularly Dreece, who is frequently mentioned for going above and beyond to meet customer needs. Whether it’s repairing a cracked screen, helping activate new phones, or finding the perfect plan, the staff ensures each visit is smooth and satisfying. The store is well-known for fast, efficient repairs, often completing jobs within an hour and making phones look and operate like new.
Roc Cellular offers a variety of services including repair work, in-store shopping, and delivery options, making it convenient for a diverse clientele. The store also provides wheelchair-accessible parking, showing a commitment to accessibility and customer comfort. Many customers appreciate the affordability of the services and products, noting that prices are competitive compared to other local options.
The business also caters to those seeking used or refurbished phones, offering a great alternative to purchasing new devices. Clients value the transparent and thorough approach to sales and service, avoiding the typical hassles found in online marketplaces. This personalized attention has won the loyalty of numerous repeat customers who trust Roc Cellular for their mobile needs.
In summary, Roc Cellular shines as a dependable, community-oriented mobile phone store that blends expert service with fair pricing. Its focus on customer satisfaction and quality workmanship makes it a top choice for anyone in the Rochester area looking for phone repairs, accessories, or telecommunications services.