Geek Squad

Geek Squad, located at 369 Gateway Dr in Brooklyn, NY, is a trusted destination for a wide range of technology repair and service needs. Boasting a solid 4.5-star rating from 34 reviews, this establishment has earned a reputation for quality and reliability in mobile phone repair, computer services, data recovery, and television repair. The team at Geek Squad is known for delivering attentive and customer-focused service, helping clients find the right solutions even when the exact product may not be available, while often offering competitive pricing.

Customers appreciate the store’s commitment to accessibility, with features such as a wheelchair-accessible car park and entrance, ensuring that everyone can easily access their services. Operating seven days a week from 10 AM to 9 PM on weekdays and Saturdays, and until 8 PM on Sundays, Geek Squad offers convenient hours to accommodate busy schedules. Their offerings include repair services, electronics, and batteries, making it a one-stop shop for many technology concerns.

The staff at Geek Squad are frequently praised for their politeness, professionalism, and willingness to go above and beyond. Several customers have noted the excellent customer service, with one reviewer describing their representative as one of the best they had ever encountered. The company is also appreciated for its straightforward policies, such as offering refunds if a product or repair does not meet expectations, adding to customer peace of mind.

While there have been occasional critiques regarding specific experiences, the overall sentiment remains overwhelmingly positive. Many customers leave satisfied with the expertise and helpfulness of the staff, as well as the fair pricing. Geek Squad’s proactive approach to problem-solving and customer care has helped it maintain a strong presence in the Brooklyn community as a dependable tech repair and support center.