Verizon Authorized Retailer - TCC

Verizon at 720 Hoosick Rd Bldg W1 in Troy, NY, stands out as a premier cell phone and electronics store with an excellent reputation for its comprehensive telecommunications services. Boasting a high customer rating of 4.8 from nearly 450 reviews, this location reflects Verizon’s commitment to superior customer service and reliable technology solutions. Whether you are looking for new mobile devices, internet service packages, or specialized telecommunications solutions, this store offers a wide array of services to meet diverse needs.

Customers frequently highlight the exceptional support provided by the knowledgeable and friendly staff. Employees like Beth, Jared, Wayra, and Jay have been repeatedly praised for their patience, professionalism, and eagerness to assist. Many clients emphasize how staff went above and beyond to ensure smooth device setups, plan adjustments, and problem resolution, even under busy conditions. This dedication to personalized service has created a welcoming environment where customers feel valued and well taken care of.

The Verizon Troy location is designed for convenience and accessibility, offering options such as in-store shopping, kerbside pickup, delivery, and repair services. The facility is accessible with wheelchair-friendly entrances and parking, ensuring it accommodates all visitors comfortably. With extended hours every day of the week, customers can easily find a time that fits their schedule to visit or connect with the store.

In addition to mobile phones and plans, the store provides robust internet services and telecommunications support, making it a full-service destination for consumers and businesses alike. The availability of Wi-Fi on-site and quick visit options further enhance the overall customer experience.

Overall, Verizon in Troy is celebrated for its blend of cutting-edge technology offerings and outstanding customer care. The positive feedback from a loyal and satisfied customer base underscores the store’s dedication to excellence and its role as a trusted partner for communication needs in the community.