Royal Computer Repair, located in Cathedral City, CA, has established a strong reputation as a reliable and professional computer repair service provider. With a solid rating of 4.4 stars based on 72 customer reviews, it consistently demonstrates a commitment to quality and customer satisfaction. Clients appreciate the shop’s knowledgeable and calm approach, with technicians like Adam praised for their swift problem-solving skills that quickly restore internet connectivity or repair hardware issues.
The business stands out for its reasonable pricing and thorough workmanship. Customers frequently mention how Royal Computer Repair delivers excellent service without causing a heavy financial burden. Whether it’s upgrading storage drives, fixing laptop hinges, or handling complex hardware repairs, the team is praised for prompt and efficient service. Many repeat customers attest to the company’s dependable performance over the years, indicating trust and loyalty built through consistently positive experiences.
One of the key strengths of Royal Computer Repair is their attention to personalized customer needs. For example, they accommodate busy professionals, like emergency room physicians, ensuring devices are repaired on schedules that suit demanding lifestyles. The friendly and attentive staff, including Debbie and others, are noted for their excellent communication and responsiveness, often going above and beyond to resolve issues.
Customers also highlight the value of free diagnostics and the combination of hardware and software expertise, which keeps laptops and other devices running smoothly. Some reports mention the discovery and repair of underlying problems that customers were not initially aware of, showcasing the team’s thoroughness and commitment to comprehensive service.
While a rare complaint about pricing transparency was addressed promptly and professionally, it underscores the importance Royal Computer Repair places on customer satisfaction and trust. Overall, this business offers dependable, affordable, and high-quality computer repair services, making it a go-to choice for residents in the Palm Springs area seeking expert help with their tech needs.