Bad Apple - Orem

Bad Apple – Orem is a highly regarded mobile phone repair shop located conveniently at 79 State St, Orem, Utah. With a strong reputation backed by a 4.7-star rating from over 800 customer reviews, this establishment stands out as a trusted provider for electronic repair services and accessories. Their commitment to quality service and customer satisfaction is evident in the numerous positive testimonials from loyal clients.

The team at Bad Apple – Orem offers a comprehensive range of services, including on-site repairs, wheelchair-accessible facilities, and convenient on-site parking. They specialize in repairing a variety of devices, particularly iPhones and iPads, with proficient technicians who demonstrate extensive experience and knowledge. Customers frequently commend the staff for their professionalism, patience, and willingness to go the extra mile to ensure each repair is completed accurately and efficiently.

Many clients appreciate the fast turnaround times and the honest, friendly approach of the staff. The store is known not only for repairing devices but also for selling quality cell phone accessories. What sets Bad Apple apart is their dedication to standing behind their work. Several reviewers note how the team handled technical challenges responsibly, even going as far as replacing entire devices free of charge when necessary to ensure customer satisfaction.

The environment inside the store is described as clean and welcoming, offering a pleasant experience alongside expert service. Staff members like Kelsey are highlighted for their patient and kind customer care, which adds a personal touch to the overall positive experience. The shop operates consistently from 10 AM to 7 PM Monday through Saturday, providing convenient access during the week.

While there have been rare reports of dissatisfaction, the overwhelming majority of feedback emphasizes Bad Apple’s reliability, expertise, and customer-first attitude. Their dedication to quality repairs, transparent communication, and creating long-term relationships with customers makes them a go-to choice for mobile device needs in the Orem area. Whether it’s a quick fix or a more complicated issue, Bad Apple – Orem strives to deliver excellent service that keeps customers coming back.