Asurion Tech Repair & Solutions in Middle River, Maryland, has built a strong reputation as a reliable and customer-focused mobile phone repair shop. With an impressive rating of 4.3 from 38 reviews, this location has earned praise for its exceptional service across a variety of repair needs including cell phone, electronics, and computer repairs. Customers consistently highlight the professionalism, friendliness, and efficiency of the staff, making it a trusted choice for technology repairs in the community.
Clients appreciate the quick turnaround times and affordable pricing, as evidenced by reviews detailing repairs completed within a few hours. The team’s expertise extends beyond phones to include complex computer repairs and data recovery services, showcasing their comprehensive technical skills. Many customers have mentioned individual technicians by name, such as Morgan and Kyle, recognizing their knowledgeable and empathetic approach in diagnosing and solving problems, even for older or more challenging devices.
What sets Asurion Tech Repair & Solutions apart is their commitment to customer convenience and quality assurance. Several reviews commend the store for handling warranty claims efficiently, removing the burden of legwork from customers, and ensuring repairs are covered under manufacturer warranties. This dedication to service and accountability fosters strong customer loyalty, with many pledging to return for future repairs.
While the majority of feedback is overwhelmingly positive, the location has shown a willingness to address concerns promptly and professionally, underscoring their customer service values. Despite a few isolated complaints, the overall sentiment reflects a business that strives to provide dependable and high-quality repair services.
Conveniently located on Martin Boulevard, the store serves as a vital resource for residents of Middle River and surrounding areas seeking trustworthy and skilled technical support. With a welcoming environment and a team passionate about restoring technology, Asurion Tech Repair & Solutions continues to play an essential role in keeping the community connected and their devices functioning smoothly.