AT&T Store

The AT&T Store located at 10215 Reisterstown Rd in Owings Mills, Maryland, is a highly regarded destination for wireless services, phones, and accessories. With a strong rating of 4.7 out of 5 from nearly 700 customer reviews, this store stands out for its exceptional customer service and knowledgeable staff. Customers consistently praise the store’s team for their professionalism, patience, and thoughtful guidance through the often complex process of switching carriers, upgrading phones, or selecting the right wireless plan.

The store offers a comprehensive range of services, including in-store shopping, on-site assistance, delivery options, and convenient in-store pick-up. It is also committed to accessibility, featuring a wheelchair-accessible car park and entrance, making it easy for all customers to visit. Free Wi-Fi and quick visit options further enhance the customer experience, reflecting the store’s dedication to convenience and efficiency.

Many reviews highlight standout employees such as DJ and Barry, who receive accolades for their customer-first approach and ability to tailor solutions that fit individual needs. Whether helping with trade-ins, phone setup, or bill explanations, the staff’s genuine care and expertise leave a lasting positive impression. Customers appreciate the thorough and transparent communication, which helps demystify features and benefits, ensuring customers make informed decisions.

Open seven days a week with extensive hours, the store is accessible and ready to serve both weekday and weekend customers. The pricing is reasonable, reflecting fair value for the quality of service and products offered. Overall, the AT&T Store in Owings Mills is a trusted provider of telecommunications products and services, distinguished by its commitment to customer satisfaction and a welcoming, supportive shopping environment. Whether upgrading a device or seeking expert advice, customers can expect a seamless and positive experience at this location.