Open Hours | |
---|---|
Day | Hours |
Monday | 10 AM – 7 PM |
Tuesday | 10 AM – 7 PM |
Wednesday | 10 AM – 7 PM |
Thursday | 10 AM – 7 PM |
Friday | 10 AM – 7 PM |
Saturday | 10 AM – 7 PM |
Sunday | 11 AM – 6 PM |
The AT&T Store located at 2824 41st St NW in Rochester, MN, is a trusted destination for wireless services, phones, and accessories, offering an outstanding shopping experience backed by a dedicated and knowledgeable staff. This location has earned a strong reputation with a solid 4.3-star rating based on nearly 200 customer reviews, reflecting consistent satisfaction with both products and service.
Customers appreciate the warm and attentive service they receive, often highlighting the team’s willingness to go the extra mile. Whether seeking advice on wireless plans, purchasing the latest devices, or navigating technical issues, shoppers find the staff approachable, patient, and well-informed. Specific praise has been directed toward associates such as Alec, Raul, Noah, and Chuck, who are noted for their professionalism, friendly demeanor, and ability to tailor solutions to individual needs. Many customers express gratitude for how these team members help them understand plan options thoroughly and even identify discounts, such as the 55+ plan, saving them significant money each month.
The store also excels in creating a welcoming and efficient environment, with minimal wait times and a genuine effort to ensure customers feel comfortable and supported throughout the process. Beyond in-store shopping, the AT&T Store offers convenient services like in-store pick-up, delivery, on-site support, and accessibility features including wheelchair-accessible parking and entrances. Complimentary Wi-Fi further enhances the shopping experience.
Open daily with extended hours, the store caters to a broad range of customer needs, from setting up new phones to managing internet bundles, often helping customers save money by bundling their services. Positive feedback frequently mentions the knowledgeable staff’s ability to handle complex requests with patience and kindness, making the typically stressful phone service experience enjoyable and even fun.
Overall, the AT&T Store in Rochester stands out not only for its comprehensive product offerings and competitive prices but also for its exceptional customer service that keeps clients returning and recommending the store to others.