AT&T Store

Located in the Crossroads shopping center in Rochester, MN, the AT&T Store offers a comprehensive range of wireless services, phones, devices, and accessories. This retail location serves as a convenient hub for customers looking to upgrade their technology, explore wireless plans, or purchase the latest cell phone accessories. With a commitment to providing reliable telecommunications solutions, the store aims to deliver a seamless shopping and service experience.

The store is well-equipped to accommodate a diverse clientele, featuring amenities such as wheelchair-accessible entrances and parking, in-store Wi-Fi, and a variety of shopping options including in-store pick-up, delivery, and on-site services. Open seven days a week with extended hours, the store is accessible for customers with busy schedules, ensuring support whenever needed.

Staff at this AT&T location receive praise for their knowledge, professionalism, and patience. Several customers have highlighted associates like Jason, Raul, and Tyler, who go above and beyond to assist with phone set-ups, account reviews, and finding cost-saving options. The team’s courteous, attentive, and friendly approach contributes significantly to a positive atmosphere, making the often complex process of updating technology more enjoyable and less stressful. Their ability to manage multiple customers efficiently while maintaining a personable touch has been applauded, illustrating the store’s dedication to excellent customer service.

While some isolated negative feedback points to challenges around order processing and staffing, the majority of reviews reflect satisfaction with the quality of service and the store environment. Customers appreciate the store’s clean and welcoming space and the helpfulness of the staff in resolving issues promptly.

Overall, the AT&T Store in Rochester stands as a dependable and customer-focused location within the community, providing a broad selection of wireless products and services backed by a team dedicated to enhancing the customer experience. Whether in need of a new phone, accessories, or detailed assistance with wireless plans, customers can expect professionalism and support tailored to their needs.