Dr. Phonez

Dr. Phonez in San Antonio, TX, is a trusted mobile phone repair shop known for its exceptional service, professionalism, and customer care. Located conveniently on US-281 in the Stone Oak area, this shop specializes in repairing a wide range of mobile devices, including the latest smartphone models, ensuring that customers receive fast and reliable service. With a solid reputation reflected by a 4.4-star rating from over 450 reviews, Dr. Phonez has become a go-to destination for anyone facing phone or electronics repair challenges.

Customers consistently praise the staff for their expertise and friendly approach. Many reviews highlight the team’s ability to efficiently repair cracked screens, back glass, and other hardware issues, often completing repairs within an hour. The staff’s knowledge and professionalism make the repair experience seamless and stress-free, as evidenced by repeated mentions of smooth data transfers and successful recovery of lost phone data. For example, clients appreciate the staff’s support in transferring data between devices and recovering important information even after severe damage like water exposure.

Dr. Phonez also stands out for its inclusivity and accessibility, providing language assistance, wheelchair-accessible facilities, gender-neutral restrooms, and creating a safe space for LGBTQ+ individuals. This commitment to a welcoming and supportive environment adds significant value to the customer experience. The shop offers convenient on-site parking and operates daily with extended hours to accommodate busy schedules.

Beyond repair services, Dr. Phonez supplies batteries and a variety of electronics accessories, ensuring customers can find solutions for multiple device needs in one place. While most customers report excellent outcomes, occasional feedback emphasizes the importance of clear communication and responsibility for repairs, which the business continues to address.

Overall, Dr. Phonez is highly recommended for anyone in San Antonio seeking quick, affordable, and expert phone repairs delivered with outstanding customer service in a friendly and accessible setting.