Geek Squad

Geek Squad in Charlotte, NC, offers a comprehensive range of technology repair and support services, including mobile phone repairs, computer services, data recovery, and television repairs. Conveniently located on Perimeter Parkway, this location caters to a variety of customer needs, providing expert solutions with accessibility in mind, featuring wheelchair-accessible parking and entrances. Open seven days a week with extended hours, Geek Squad ensures customers can find a convenient time to receive assistance.

Customers consistently praise the knowledgeable and helpful staff, highlighting the team’s ability to quickly diagnose issues and provide effective solutions. Many appreciate the professionalism and customer care they experience, noting that the staff often go above and beyond to accommodate walk-ins and urgent repair needs, even when appointments are typically required. Positive feedback often mentions the friendly atmosphere and the staff’s patience in explaining technical details, which helps customers feel confident and well-informed about their repair or technology purchase.

While there have been some isolated complaints regarding wait times and customer service experiences, the majority of reviews emphasize a strong commitment to quality service and customer satisfaction. The team’s technical expertise shines through, especially when handling complex repairs or helping customers navigate product choices, such as selecting drones or troubleshooting desktop computers. This dedication has earned Geek Squad a reputation as a trusted resource for technology repairs in the Charlotte area.

Beyond repairs, the location also offers battery replacements and on-site parking to enhance convenience. Overall, Geek Squad stands out as a reliable, customer-focused service provider that combines technical skill with a welcoming environment, making it a go-to destination for anyone seeking professional electronics repair and support.