Geek Squad

Geek Squad, located at 1055 Metropolitan Ave Suite 100 in Charlotte, North Carolina, is a well-established mobile phone repair shop that also offers a broad range of computer repair services, data recovery, and television repairs. With convenient wheelchair-accessible parking and entrance, alongside on-site parking, Geek Squad caters to a diverse clientele seeking reliable tech support and device repair solutions. Their operation hours are customer-friendly, open from 10 AM to 8 PM Monday through Saturday, and from 11 AM to 7 PM on Sundays, making it accessible throughout the week.

Customers appreciate Geek Squad for the variety of repair services they provide, including battery replacements and diagnostics for various electronic devices. The store features knowledgeable technicians who are committed to resolving technical issues efficiently. Positive experiences include friendly customer service and effective problem-solving, exemplified by staff members like Adam, who have been acknowledged for their helpful and solution-oriented approach. This level of personalized attention helps build trust and loyalty among customers who need quick and dependable fixes for their devices.

While Geek Squad serves as a reliable option for many, they are also continuously striving to improve their communication and service processes, aiming to reduce wait times and enhance appointment scheduling accuracy. The team’s dedication to serving the Charlotte community with quality repairs and maintenance underscores their commitment to customer satisfaction. For those looking for a one-stop shop for electronic repairs, Geek Squad provides a comprehensive, accessible, and professional service experience in the heart of Charlotte.