Geek Squad

Geek Squad in Jacksonville, FL, offers a comprehensive range of technology repair and support services, catering to mobile phones, computers, data recovery, and even television repairs. Located conveniently at 13141 City Station Dr Suite 133, this service center is committed to helping customers resolve their technical issues efficiently. Open every day of the week with extended hours from 10 AM to 8 PM on weekdays and slightly shorter hours on Sundays, they provide ample opportunity for clients to access their services at their convenience. The location also ensures ease of access with wheelchair-accessible parking and entrance, alongside on-site parking facilities.

Customers consistently appreciate the expertise and helpfulness of the staff, with many highlighting the knowledgeable technicians who go above and beyond to solve problems. One reviewer particularly praised Marcus, a technician whose quick and thorough assistance saved them significant time and frustration. Another loyal customer shared their satisfaction with a long-term contract for computer service, emphasizing the friendly and supportive nature of the team, as well as the round-the-clock availability for assistance. These positive experiences underscore the company’s dedication to customer service and technical proficiency.

While some feedback mentions challenges such as appointment scheduling and warranty-related service limitations, the overall impression of Geek Squad remains favorable. The staff’s ability to patiently assist and respect customers of all ages, including seniors, is frequently noted. The diversity and friendliness of the environment contribute to a welcoming atmosphere where clients feel comfortable seeking help.

With reasonable pricing and a commitment to quality repairs and support, Geek Squad stands out as a reliable choice for tech-related needs in the Jacksonville area. Their wide range of services, accessibility features, and dedicated team make them a valuable resource for individuals seeking trustworthy and efficient technology solutions.