Geek Squad

Geek Squad, located at 850 Cobb Pl Blvd NW in Kennesaw, GA, offers a comprehensive range of repair services including mobile phone repairs, computer services, data recovery, and television repair. This well-established service center operates with a focus on delivering technical support and repair solutions to meet the needs of a diverse clientele. Their convenient location provides on-site parking and wheelchair accessibility, ensuring an inclusive and comfortable experience for all customers.

Open seven days a week, Geek Squad offers extended hours from 10 AM to 8 PM on weekdays and Saturdays, and slightly shorter hours on Sundays, accommodating busy schedules and urgent repair needs. The store has positioned itself as a trusted destination for quick and efficient fixes, supported by knowledgeable staff who are committed to assisting customers with their technology concerns.

Customer experiences highlight both strengths and opportunities for improvement. Many patrons commend the professionalism and responsiveness of Geek Squad’s team members. For example, one customer praised a manager named Will for his swift and empathetic handling of a malware issue, noting the quick turnaround and expert service. Another customer had a positive interaction with an employee named Paul, who was attentive, informative, and pleasant, enhancing their first-time visit to Geek Squad.

While some feedback points to challenges, such as occasional delays in part availability and inconsistencies in service quality, the store continues to strive for customer satisfaction by providing clear communication and support. The balance of positive encounters and constructive feedback illustrates Geek Squad’s ongoing commitment to refining their services and maintaining their reputation within the Kennesaw community.

With reasonable pricing and a broad array of repair options, Geek Squad remains a valuable resource for those seeking dependable technology repair and maintenance services in the Kennesaw area. Whether addressing urgent repairs or offering technical advice, the team is dedicated to helping customers get back to their digital lives as quickly and smoothly as possible.