Geek Squad

Geek Squad in Maple Grove, MN, offers a comprehensive range of repair and support services for mobile phones, computers, televisions, and data recovery. Conveniently located at 12905 Elm Creek Blvd N, this location is well-equipped with wheelchair-accessible parking and entrance, making it accessible to all customers. The store operates daily with extended hours, opening at 10 AM and closing at 9 PM on weekdays and Saturdays, and slightly shorter hours on Sundays, which provides flexibility for busy schedules.

The team at Geek Squad is praised for their technical expertise and commitment to solving challenging issues, as evidenced by customers like Stephanie Sorbo who highlighted the exceptional service provided by technician Hoang. His ability to address complex device problems over multiple visits stands out as a testament to the skilled staff members who bring valuable knowledge and dedication to their work. This personalized and patient approach helps foster strong customer loyalty.

In addition to repair services, Geek Squad offers on-site parking and electronics handling, making it convenient for customers to drop off and pick up their devices. Many clients appreciate the quick and knowledgeable assistance they receive, especially those who have opted into the Best Buy Total Tech Support plan, which provides peace of mind for ongoing technology needs.

While some customers have experienced challenges with communication and service delays, the store management is approachable and strives to improve customer satisfaction. Feedback from clients like Larry Waldman and Daryl Boeckers reflects a generally positive experience with the technical aspects and installation services, particularly for audio and hands-free vehicle setups.

Overall, Geek Squad in Maple Grove remains a reliable destination for technology repair and support, with a team that works diligently to resolve issues and accommodate customer needs with professional care and technical proficiency.