Geek Squad

Geek Squad located at 1000 W 78th St in Minneapolis, MN, offers a comprehensive range of repair and technical support services, specializing in mobile phone repairs, computer repairs, data recovery, and television repair services. This convenient location is well-equipped with wheelchair-accessible parking and entrances, ensuring ease of access for all customers. With ample on-site parking and extended hours throughout the week, including weekends, Geek Squad strives to provide accessible and timely service to meet various customer needs.

Customers have praised Geek Squad for their knowledgeable and helpful staff, highlighting the exceptional care and attention provided by technicians such as Joe, Zane, Isaiah, and Appoloni. For instance, one customer shared how Geek Squad effectively resolved a serious phishing scam issue by running thorough diagnostics and removing harmful software from a compromised laptop. This meticulous service extended to repairing and updating older devices, transforming a potentially disastrous situation into a positive outcome. The team’s willingness to offer honest advice and go above and beyond to assist clients has earned them dedicated support and repeat visits from satisfied customers.

The store’s commitment to quality repair work is evident in their hands-on approach to fixing computer and phone issues on-site, contributing to faster turnaround times and improved user experiences. Positive feedback emphasizes the technicians’ professionalism and problem-solving expertise, even in complex cases where other service centers fell short. One customer praised the staff for fixing multiple computer problems efficiently and providing a high level of customer care.

While some reviews highlight challenges with customer service and specific issues, many affirm the value of Geek Squad’s Total Tech support plan, which provides ongoing assistance and peace of mind for technology users. This balance of expertise, accessibility, and dedication helps Geek Squad maintain a strong presence in the Minneapolis community as a trusted partner in technology repair and support.