| Open Hours | |
|---|---|
| Day | Hours |
| Monday | 10 AM – 7 PM |
| Tuesday | 10 AM – 7 PM |
| Wednesday | 10 AM – 7 PM |
| Thursday | 10 AM – 7 PM |
| Friday | 10 AM – 7 PM |
| Saturday | 10 AM – 6 PM |
| Sunday | 1 – 5 PM |
iSpecialize (Brainerd Road) in Chattanooga, Tennessee, stands out as a trusted destination for cell phone and electronic device repairs, boasting an impressive 4.6-star rating from over 400 satisfied customers. Located conveniently on Brainerd Rd, this store is known not only for its comprehensive repair services but also for its exceptional customer care, demonstrated by positive feedback highlighting friendly staff, clear communication, and efficient turnaround times.
Customers frequently praise the knowledgeable and personable team members, who go above and beyond to resolve a wide range of issues from water damage to screen replacements. The professionalism of technicians like Michael and Daniel consistently receives commendations, reflecting a commitment to quality workmanship and customer satisfaction. Many reviews mention how even severely damaged devices were restored to like-new condition, emphasizing both the skill and dedication of the staff.
iSpecialize offers various service options including in-store pick-up, delivery, and on-site services, accommodating diverse customer needs with flexibility and convenience. The facility is also wheelchair accessible, ensuring an inclusive environment for all clients. Their quick visit service appeals to busy customers looking for fast, reliable repairs without compromising quality.
The store caters to multiple devices beyond phones, including tablets, gaming consoles, computers, and smartwatches, positioning themselves as a versatile electronics repair shop. Competitive and reasonable pricing further enhances their appeal, providing excellent value for trusted repairs.
While a few isolated negative reviews exist, the management actively engages with customers to address concerns, demonstrating a commitment to resolving issues and maintaining a positive reputation. Overall, iSpecialize (Brainerd Road) is highly regarded in the Chattanooga community for delivering skilled repairs, outstanding customer service, and an inviting atmosphere, making it a top choice for anyone seeking dependable electronic device care.