| Open Hours | |
|---|---|
| Day | Hours |
| Monday | 11 AM – 7 PM |
| Tuesday | Closed |
| Wednesday | 11 AM – 7 PM |
| Thursday | 11 AM – 7 PM |
| Friday | 11 AM – 8 PM |
| Saturday | 11 AM – 8 PM |
| Sunday | 12 AM – 6 PM |
Jack’s Video Game & Computer Repair, located in Decatur, GA, is a highly regarded electronics repair shop specializing in computer and gaming system services. With an impressive 4.8-star rating from over 380 customer reviews, the business is well-known for its exceptional customer service, technical expertise, and quick turnaround times. Customers consistently praise Jack for his professionalism, patience, and ability to diagnose and fix complex issues, particularly with gaming consoles like the PlayStation 5.
The shop offers a welcoming and accessible environment, featuring wheelchair-accessible parking and entrances, ensuring ease of access for all customers. Operating with convenient hours throughout most of the week, Jack’s shop accommodates busy schedules with weekday and weekend services, including extended hours on Fridays and Saturdays.
Many clients express gratitude for the affordable pricing and transparent service approach. Jack takes the time to explain the problem and repair process, often demonstrating the functionality of the fixed device on-site, which builds trust and confidence among customers. His prompt repairs, especially for HDMI port issues on gaming consoles, have restored treasured devices quickly—sometimes within just 30 minutes—saving customers from the expense of replacement.
While the majority of feedback is positive, highlighting Jack’s dedication and skillful repairs, the business shows a commitment to addressing any customer concerns professionally and openly. This responsiveness adds to the overall positive reputation and community trust in Jack’s expertise.
Whether it’s repairing a vintage gaming system that had been out of commission for years or resolving urgent hardware problems the same day, Jack’s Video Game & Computer Repair stands out as a reliable, customer-focused service provider. This shop truly values its clients and continues to earn praise for making repairs efficient, affordable, and hassle-free, making it a top choice for electronic and gaming device repairs in the Decatur area.