| Open Hours | |
|---|---|
| Day | Hours |
| Monday | 12 – 5:30 PM |
| Tuesday | Closed |
| Wednesday | 11 AM – 4 PM |
| Thursday | Closed |
| Friday | 12 – 5:30 PM |
| Saturday | 11 AM – 1 PM |
| Sunday | Closed |
Mentzer Repair Services, LLC, located in the heart of Ephrata, Pennsylvania, is a reputable computer repair and electronics service shop known for its dedication to quality and customer satisfaction. With a solid 4.4-star rating from over 240 reviews, this locally owned business has established itself as a trusted resource for a wide range of technology needs. Whether customers require computer repairs, cell phone services, electronics troubleshooting, or small appliance fixes, Mentzer Repair Services offers comprehensive support with a highly knowledgeable and approachable team.
Customers consistently praise the professionalism and expertise of the staff, especially Tim and his coworkers, who approach each repair with care and a commitment to finding effective solutions. The business stands out for going above and beyond typical service, such as assisting customers directly by contacting device manufacturers to aid in troubleshooting. This level of personalized support reflects the company’s dedication to customer care and technical excellence.
Mentzer Repair Services is also known for its accessibility and inclusivity, offering wheelchair-accessible entrances, seating, and restrooms, and creating a welcoming environment for all clients, including those from LGBTQ+ communities. This inclusive spirit, combined with their skilled repairs and on-site services, makes them an excellent choice for individuals and small businesses looking for reliable tech support.
While the shop operates on a limited schedule, those who visit consistently report positive experiences, noting fair pricing, timely repairs, and honest recommendations. Some customers consider Mentzer Repair Services their go-to destination for all electronics advice, repairs, and purchases in the region. Despite a few isolated negative reviews, the general consensus highlights a business that values integrity, quality workmanship, and community trust, making it a standout in the Ephrata area for electronic and computer repair services.