| Open Hours | |
|---|---|
| Day | Hours |
| Monday | 10 AM – 5 PM |
| Tuesday | 10 AM – 5 PM |
| Wednesday | 10 AM – 5 PM |
| Thursday | 10 AM – 5 PM |
| Friday | 10 AM – 5 PM |
| Saturday | Closed |
| Sunday | Closed |
Located in Concord, CA, Computer Repair / Game Console Repair at 1300 Galaxy Way STE 18 has built a strong reputation as a reliable and customer-focused electronics repair center. Specializing in mobile phone repairs, computer servicing, and game console fixes, this business has become a trusted resource for local residents seeking quality and affordable solutions for their device issues. With a remarkable 4.7-star rating based on 169 customer reviews, the shop has proven its commitment to delivering excellent service.
Customers consistently praise the professionalism and honesty of the staff, especially highlighting technicians like Sam and Bunny, who are recognized for their expertise, transparency, and fair pricing. Many long-term clients describe their experiences as consistently positive, noting that staff members are upfront about repair viability, only recommending services when they are worth it, which fosters a trustworthy environment. For example, one reviewer mentioned returning to the shop for multiple years, appreciating Sam’s reasonable prices and honest assessments. Another customer shared a story of fast and efficient service, where a phone battery was replaced in just 20 minutes, even while the technician was helping several other guests.
The shop’s customer orientation is further demonstrated through small gestures, such as providing complimentary accessories or taking the time to fully inform clients about their device’s issues and potential solutions. This focus on going the extra mile for customers has resulted in numerous recommendations from satisfied patrons, who frequently refer friends and family.
Convenience is also a key feature, with accessible facilities such as on-site parking, wheelchair-accessible entrances, and a wheelchair-accessible car park. The standard operating hours from Monday to Friday make it easy for customers to find a suitable time for their repair needs.
While the vast majority of feedback is highly positive, the business takes all reviews seriously, striving to maintain its high standards and address any concerns. Overall, Computer Repair / Game Console Repair stands out in Concord for its reliable repairs, outstanding customer service, and genuine care for its clientele, making it a top choice for anyone in the area seeking expert device repair.