| Open Hours | |
|---|---|
| Day | Hours |
| Monday | 10 AM – 6 PM |
| Tuesday | 10 AM – 6 PM |
| Wednesday | 10 AM – 6 PM |
| Thursday | 10 AM – 6 PM |
| Friday | 10 AM – 6 PM |
| Saturday | 10 AM – 6 PM |
| Sunday | 12 – 5 PM |
SmartPhone City, located at 10412 E Independence Blvd #460 in Matthews, North Carolina, is a highly regarded mobile phone repair shop known for its exceptional customer service and honest business practices. With a stellar rating of 4.8 from over 250 reviews, this establishment has earned a reputation as a reliable and trustworthy destination for anyone in need of phone repairs or accessories.
Customers consistently praise the knowledgeable and friendly staff who take the time to thoroughly assess issues and provide effective solutions. One reviewer highlighted the honesty of the technicians, noting that they accurately diagnosed a charging problem without recommending unnecessary repairs. This level of integrity, combined with fair and competitive pricing, makes SmartPhone City a preferred choice in the Charlotte area.
The shop offers a broad range of services, including repairs for iPhones and other cell phones, computer and electronics repair, as well as a variety of cell phone accessories. Their commitment to convenience is evident through amenities such as wheelchair-accessible entrances and on-site parking, ensuring accessibility for all clients. The business operates six days a week with extended hours, including weekends, providing flexibility for those with busy schedules.
Beyond repairs, SmartPhone City is also appreciated for its customer care, with several reviews mentioning timely service and a willingness to go the extra mile, such as cleaning charging ports free of charge or providing quick fixes without additional costs. This dedication to customer satisfaction fosters a loyal clientele and encourages repeat visits.
While a few customers have expressed concerns about communication and warranty clarity, the overwhelmingly positive feedback underscores the professionalism and quality service offered at SmartPhone City. This business continues to be a standout in the Matthews area for anyone seeking reliable mobile device repairs coupled with genuine customer care.