Techworks: Computer Counseling, located at 401 W Broadway St in Missoula, MT, stands out as a premier destination for comprehensive computer repair and support services. With a stellar 4.9-star rating from 96 customer reviews, this business has earned a strong reputation for its expert, honest, and personable approach to solving technology problems. From small business clients to individual users, Techworks consistently delivers top-tier assistance that meets a wide array of needs, including computer repair, security services, support, and even training.
One of the defining features of Techworks is the exceptional customer care led by owner Daniel Cernick. Customers frequently highlight his honesty and dedication, underscoring how he sets realistic expectations while often exceeding them in service delivery. Whether addressing complex hardware failures or time-sensitive software issues, Daniel’s approach combines technical expertise with a warm, patient communication style that empowers clients. His willingness to thoroughly explain the technical aspects ensures clients feel confident and informed throughout the repair process.
Techworks also excels in accessibility and inclusiveness, offering services from online appointments to on-site repairs, accommodating clients with diverse needs — including wheelchair-accessible facilities and gender-neutral restrooms. The business further embraces an inclusive environment as an LGBTQ+ friendly and transgender-safe space, fostering a welcoming atmosphere for all customers.
Customers consistently praise the value they receive, noting that pricing is reasonable and competitive without compromising quality. The dedication shown by the team, especially in challenging situations such as rescuing damaged PCs or overcoming complex technology puzzles, has turned many first-time clients into loyal patrons. Furthermore, Techworks’ commitment to small businesses and its ability to handle both Windows and Apple devices reinforce its status as a versatile and reliable technology partner. With outstanding reviews applauding both the technical mastery and the genuine care offered, Techworks: Computer Counseling remains a trusted choice for anyone in need of expert computer services in Missoula.