uBreakiFix – Phone and Computer Repair, located in Beverly, MA, is a highly regarded service provider specializing in mobile phone and computer repairs. Renowned for their exceptional customer service and skilled technicians, this repair shop offers solutions for a wide range of electronic issues, including screen repairs, data recovery, and general computer support. Their commitment to quality and customer satisfaction is reflected in their impressive 4.6-star rating based on 174 user reviews.
Customers frequently praise the staff, especially technicians like Jesse and Jake, who consistently go above and beyond to deliver fast, effective, and friendly service. Many reviews highlight their professionalism, clear communication, and dedication to making the repair process as hassle-free as possible. Whether it’s a cracked phone screen, water damage, or complicated computer problems, uBreakiFix staff demonstrate a deep knowledge of electronics and ensure that devices are restored to optimal condition. They even offer thoughtful touches such as providing seating for customers and loaner phones when needed, emphasizing a customer-centric approach.
In addition to their technical expertise, uBreakiFix fosters an inclusive and welcoming environment, marked as an LGBTQ+ friendly and transgender-safe space. Accessibility is a priority, with wheelchair-accessible entrances and seating to accommodate all visitors comfortably. Customers appreciate the honesty and transparency of the team, who provide realistic expectations about repairs and device longevity.
While most experiences are overwhelmingly positive, some feedback has noted issues related to communication about non-OEM parts used in repairs. However, the store shows commitment to addressing customer concerns and improving services continually.
Overall, uBreakiFix stands out as a reliable and approachable electronics repair destination in Beverly, offering a broad range of services with a focus on quality workmanship, customer care, and community inclusivity. For anyone needing efficient phone or computer repair, uBreakiFix is a trusted choice.