uBreakiFix

uBreakiFix – Phone and Computer Repair, located at 202 W 96th St in New York, NY, is a highly regarded mobile phone and computer repair shop offering a wide range of services including screen repairs, data recovery, and general computer support. With a strong reputation reflected in a 4.7-star rating from over 1,600 reviews, this location is known for providing fast, reliable, and affordable repair solutions. Customers frequently praise the knowledgeable staff, particularly mentioning employees like Harrison and Mr. Harrison, who consistently deliver professional and courteous service, often going above and beyond to accommodate urgent repair needs.

The shop stands out for its transparent pricing and efficiency, often providing same-day repairs without the need for appointments, which many customers find convenient and hassle-free. Clients appreciate the honesty and clarity in cost estimates before work begins, saving them from excessive charges typically associated with official brand service centers. Repair turnaround times are generally quick, with many repairs completed within an hour, ensuring minimal disruption for customers.

uBreakiFix serves a diverse clientele, including individuals facing complex issues such as water damage and hardware malfunctions. Reviewers frequently highlight the shop’s ability to revive devices that other providers could not assist with, emphasizing the combination of technical expertise and excellent customer care. The store also offers accessible facilities including on-site services and wheelchair-accessible parking, making it welcoming to a broad range of customers.

While the vast majority of feedback is positive, a few reviews mention areas for improvement, particularly related to communication and service consistency in some cases. However, the management team actively listens to customer concerns and strives to resolve any issues to maintain a high standard of service. Overall, uBreakiFix – Phone and Computer Repair is trusted by the New York community for quality repairs, exceptional customer service, and fair pricing, making it an excellent choice for anyone in need of phone or computer repair services.