uBreakiFix - Phone and Computer Repair

uBreakiFix – Phone and Computer Repair in Alexandria, VA, stands out as a versatile repair shop offering comprehensive services for mobile phones, computers, and a variety of electronic devices. Located conveniently on King Street, this establishment caters to a wide range of customer needs including screen repairs, battery replacements, data recovery, and general computer support. With a solid reputation reflected in a respectable 4.3-star rating based on nearly 900 reviews, uBreakiFix has built a loyal customer base that appreciates its blend of professionalism, transparency, and efficiency.

Customers frequently praise the staff for their knowledgeable and friendly demeanor, highlighting how employees like Dennis and Brandon provide exceptional service with empathy and clear communication. Many patrons commend the quick turnaround times, with repairs often completed within a few days, and sometimes even the same day, which adds significant convenience for those who depend heavily on their devices. The shop’s willingness to guide customers through cost-effective repair options demonstrates a commitment to customer satisfaction and value.

Accessibility is a priority at uBreakiFix, with facilities including wheelchair-accessible entrances and parking, making the store welcoming to all clients. Additionally, the option for on-site services provides extra flexibility for customers who might need repairs handled directly at their location. Despite a few less favorable reviews that mention isolated issues with repair quality or customer service, the management’s responsiveness to feedback and their willingness to address concerns show a dedication to continuous improvement.

Overall, uBreakiFix offers a trustworthy solution for anyone faced with damaged phones or computers, combining technical expertise with a customer-centric approach. Whether you need a simple screen repair or more complex diagnostics and data recovery, this shop is well-equipped to deliver reliable, efficient service tailored to the needs of the Alexandria community. With friendly staff, prompt repairs, and a broad scope of services, uBreakiFix remains a top choice for electronics repair in the area.