Verizon Authorized Retailer - Cellular Sales

Verizon, located at 3190 Martin Luther King Jr. Blvd in New Bern, NC, is a leading cell phone and electronics store offering a comprehensive range of wireless products and services. This well-established retailer is recognized not only as a cell phone store but also as a trusted internet service provider and telephone company, serving the New Bern community with a strong commitment to quality and customer satisfaction. Verizon boasts a solid reputation, reflected in its impressive 4.5-star rating based on over 570 reviews, showcasing the positive experiences of many satisfied customers.

The store offers a wide variety of cell phones, tablets, wireless plans, and related accessories, aiming to meet the diverse needs of its clientele. Customers appreciate the knowledgeable and respectful staff who provide personalized assistance, making the purchasing and setup process smooth and hassle-free. Numerous reviewers highlight the professionalism, patience, and genuine care exhibited by sales representatives such as Jimmy, Cate, Frank, Katelyn, and Chris, all of whom go above and beyond to ensure customers understand every detail of their new devices and plans.

Verizon’s commitment to accessibility and convenience is evident through its extensive services, including kerbside pickup, in-store shopping and pickup, delivery, on-site services, Wi-Fi availability, and wheelchair-accessible facilities. The store maintains generous operating hours, open daily with extended hours during weekdays and Saturdays, allowing customers to visit at their convenience.

While most reviews praise the excellence in service and product offerings, the store also shows responsiveness to concerns raised by customers, striving to resolve issues and improve their overall experience. This level of customer care, combined with competitive pricing and a welcoming atmosphere, makes Verizon New Bern a reliable choice for wireless solutions. Whether upgrading devices, switching plans, or seeking expert advice, Verizon continues to be a trusted destination for technology needs in the New Bern area.