We Fix It Phone Repair

Batteries Plus Phone Repair in Crystal Lake, IL stands out as a reliable and customer-focused mobile phone repair shop, earning an impressive 4.7-star rating from over 100 customers. The shop has established itself as a go-to destination for individuals seeking quick, professional, and effective repairs for their mobile phones and electronics. Whether dealing with battery issues, screen replacements, or more unique repair needs like key fob issues, the skilled technicians at Batteries Plus Phone Repair demonstrate both expertise and a genuine commitment to finding solutions for their customers.

Customers often highlight the convenience and transparency of the repair process. Many reviews praise the ease of scheduling appointments online, with the added incentive of discount coupons for doing so. The team’s efficiency is another recurring theme; customers routinely report same-day repairs, accurate completion times, and repairs that are completed within a matter of hours. For example, clients needing battery replacements or screen repairs often leave with their phone working seamlessly and sometimes even receive extra complimentary services, such as charging port cleaning.

The customer service delivered by the team at Batteries Plus Phone Repair is also frequently celebrated in feedback. Staff are described as friendly, knowledgeable, and approachable, creating a welcoming environment for everyone, including those dealing with urgent or complicated issues. The store is notably accessible, offering on-site services, a wheelchair-accessible entrance and parking, as well as accommodating opening hours, including weekends, which further enhances the customer experience.

What truly sets this business apart is their willingness to tackle challenging repairs and unique cases, such as non-standard key fobs, and their honest, upfront approach to pricing. Customers express gratitude for fair, consistent quotes and a straightforward payment process, with no surprises at pickup time. Despite the occasional negative experience—which the management actively seeks to resolve—Batteries Plus Phone Repair’s overwhelmingly positive reputation is built on reliability, trustworthy service, and a clear dedication to customer satisfaction. For those in Crystal Lake and the surrounding area, this shop is a dependable choice for keeping your essential devices running smoothly.